How Managed Service Providers Can Assist with Disaster Recovery

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When disaster strikes, your business could find itself inoperative for days. That lost productivity can severely impact your financials, not to mention the additional expense of solving the problems brought on by a disaster. With the help of managed service providers, you can get your company back in business immediately. Consider how managed services make your business more resilient to disasters and how your managed service provider can help you rebound from an emergency.

Stopping the Emergency

Step one in any disaster scenario is to figure out what the emergency is and to put a stop to it. If you’re dealing with a physical emergency, like a fire or flood, you should, of course, call your local emergency services. Managed service providers can’t put out fires! But we can help you deal with other kinds of disasters. Data theft or a malware infection can be just as bad as a flood. Our experts can help. Remote access to your filesystem can help us determine what data has been targeted during a data breach. Remote access to your network can help us contain malware and ensure it doesn’t spread to more devices. Furthermore, we may be able to remove the malware from infected computers or block access to sensitive files. Once the emergency is under control, the next step is to evaluate just how much damage was done and see what restoration can be accomplished.

Assessing the Damage

Depending on the nature of the emergency, we’ll run through a checklist to evaluate how much damage occurred. For instance, a lightning strike could have damaged computer components in your building. We can ping devices on the network to see if they’re still functioning and run tests on computers to evaluate their condition. After a data breach, we review your filesystem to determine what was accessed and how much data was taken from the system. If data has been deleted during a breach or a malware infection, we may be able to restore it. Even when backups don’t exist, it may still be possible to restore your data using other methods. Deletion does not always mean data loss; deleting a file only tells a drive that it can overwrite the data, but the original data may still be on the drive if it hasn’t been overwritten. We’ll inspect the whole system and prepare a report.

Restoring Data and Operability

Once we have a clear understanding of the impact of your disaster, we’ll start bringing your systems back online. Backups can help us restore infected computers back to their pristine state. If backups for specific devices aren’t available, we can back up important data and then wipe them clean remotely. Likewise, we’ll aim to restore your filesystem and all of the data that was on it. Data recovery tools can help us restore supposedly deleted files. With regard to your physical infrastructure, we can also help you choose replacement parts for any damaged components. Power supplies are the most commonly damaged component when there is an electrical problem, and your staff can easily replace these. Fires and floods may call for entirely new equipment, as both soot and water are highly corrosive to sensitive electronics. We can help you determine a budget for new equipment considering your insurance policy and available finances.

Avoiding Another Disaster

After your company has restored its normal operations, we next need to determine how to prevent another disaster from occurring. Malware and data breaches are often the result of phishing attacks where workers unintentionally give up their access credentials, allowing a criminal to infiltrate your system. Training for your associates can mitigate this risk in the future. Software can also be used to identify a possible threat and neutralize it immediately. When it comes to physical disasters, there are hi-tech ways to protect your systems. Using internet-of-things (IoT) devices, it’s possible to create safety systems that shut off your equipment when disaster strikes. For example, a smoke detector’s signal could be relayed to your HVAC and electrical systems to turn them off when a fire is detected. This minimizes the spread of soot, potentially protecting devices further away from the fire. Managed services can do many things to keep your company safe.

Managed Service Providers Prevent Disasters From Happening

Preventing a disaster is always preferable to dealing with one. We aim to ensure your company’s safety by taking a proactive approach. Especially when it comes to cybersecurity, we believe it’s important to take an aggressive stance against cybercriminals. Like all forms of crime, you’re more likely to be a victim when you’re an easy target. The stronger your defenses, the less likely it is that a criminal will put in the time and effort to attack your systems.

Network Monitoring Tools

One of the best ways to secure your systems is to use 24/7 monitoring software on your networks. We can install programs that monitor network activity, computer processes, and filesystem access. Suspicious programs that try to run on your systems will be halted immediately. Strange access to your data or network can be flagged and quarantined for review.

These programs also provide useful analytics for future improvements. For example, if high volumes of data are constantly flowing between two points and could move faster with an upgrade, we can recommend the equipment needed to boost your data transfer speeds. 24/7 monitoring software constantly receives updates, so you never have to update software to stay protected manually.

Better Backups

Flawless backups make recovery extremely easy. If your data is always backed up, you can simply restore your data from the last backup point and get right back to work. We provide solutions to ensure consistent backups. Cloud storage can provide an extra layer of security. We can also provide programs to back up data on your local devices or servers. With our holistic, proactive approach to cybersecurity, you’ll be ready for when disaster strikes. Remember, it’s not a matter of if but when. Being prepared now can save you millions in the future. Contact Edafio Technology Partners to learn more about our managed services and how we can keep your company safe.

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