Delivering Value-Based Technology Solutions
Our Story.
Our journey began with the merger of West Monroe Managed Services and Gratia, Inc. in 2019, bringing together two incredibly talented and dedicated teams of managed services professionals. This initial union created a single, stronger entity, poised to deliver exceptional IT services.
In 2020, we expanded our capabilities by merging with Infogressive, a highly respected master managed security services provider (MSSP) founded in 2006. Known for their impeccable record of zero breaches resulting in data loss, Infogressive significantly enhanced our cybersecurity strengths.
The year 2021 marked further growth as we welcomed Doextra CRM Solutions, a leading midwest Salesforce consulting firm with a 14-year partnership with Salesforce. Followed by the acquisition of Switchfast Technologies, a trusted Managed Services Provider with 20 years of expertise in serving America’s small and mid-sized businesses (SMBs).
Continuing our expansion, in 2022, we integrated Peters & Associates, a family-owned business with 40 years of IT expertise and unmatched knowledge of Microsoft services and products.
In 2024, we reached a new milestone by merging with another prominent technology services company. Edafio Technology Partners began its journey in 1999, addressing the unmet IT needs of a Little Rock-based accounting firm and its clients. With exceptional initial results, Edafio rapidly evolved into a full-service IT provider, expanding across Arkansas and into the midsouth region.
The merger of Ascend Technologies and Edafio has created one of the largest technology solutions providers in the central U.S. The synergy of extensive IT industry expertise offers access to a comprehensive and innovative suite of offerings, and an unparalleled commitment to enhancing client experiences with holistic, high-value solutions.
At the core of Ascend is a team committed to excellence in client delivery, performance, and continuous improvement. If you’re looking for an ideal partner for critical IT and technology services that demand flawless execution, look no further. Our experts know what it takes to drive results, and we are eager to drive them for you.
The Ascend Way
We understand the critical role that IT plays in organizations across all industries. Today’s technology must be smart, reliable, adaptable, and secure. That’s why we are committed to delivering solutions at the highest level. Our collaborative experts are as extraordinary as the technology itself. They provide practical support with one focus in mind: your success. Together, let’s explore what we can achieve.
Our Vision
To be the trusted technology solutions provider by delighting our clients, investing in our team members, and winning as a business.
Our Approach
We power technology through people. As the largest technology solutions provider in the central U.S., we operate one of the most extensive groups of IT engineers. Our unique approach involves a business-oriented assessment to diagnose and manage issues, making us a trusted partner across various industries.
Our approach centers on eliminating IT distractions and creating harmony. Through consulting and management, cloud computing, cybersecurity solutions, and Salesforce, we help build, support, and protect our clients’ businesses.
Our Commitment
One of the hallmarks setting Ascend apart is our commitment to employing experienced, senior-level engineers with deep industry knowledge. Our large, highly-qualified team ensures that our clients’ networks remain stable, efficient, and secure.
Our Core Values
Our core values are at the heart of Ascend. We are committed to your success and prioritize accountability and unquestionable integrity in everything we do. While offering specialized expertise and technology services, we approach our work as one team, guided by transparency, humility, and mutual respect.
Commitment to Client Success
Our actions and words always align with the best interest of the client.
One Team
We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions.
Integrity
We are unquestionably committed to doing the right thing, even when it is hard.
Accountability
We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
Transparency
We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.
Why Choose Ascend?
We are now one of the largest technology solutions providers in the central United States. With over 600 mid-level to enterprise clients across various industries, including financial services, private equity, manufacturing, healthcare, non-profit, government, and transportation, we offer peace of mind through our highly skilled specialists.
Partnering with Ascend means benefiting from IT experts driven by core values and a comprehensive approach that goes beyond problem-solving.
An Award-Winning Technology Solutions Provider
We are proud to have our commitment to innovation, expertise, and professionalism officially recognized by our strategic partners and industry associations. These awards reflect the unique talents and exceptional solutions that Ascend brings to the table.
Client Success Stories
We are honored to have received heartfelt testimonials from our successful business partners, sharing their experiences and the positive outcomes they have achieved. These testimonials showcase our dedication to excellence and our commitment to delivering exceptional results for our clients.
Embark on your success journey
Together we will overcome your challenges, achieve your goals, and take your organization to new heights.