As more and more of your business activity involves IT, keeping a watchful eye on every aspect of your company can be difficult. IT problems can metastasize and become severe issues in various ways now that technology is integral to almost every process. How can you prevent IT trouble and quickly eliminate problems when they happen? The key is to have support from an IT-managed services provider, your partner in productivity.
IT managed services give your company an always-on IT support team. In the same way that AAA will come to your rescue when you’re stranded on the side of the highway, managed IT is ready to intervene whenever you have IT trouble. However, managed services providers want to avoid problems entirely. That’s why we take preventative measures to protect your company from external and internal threats. Nevertheless, that’s not where the support ends.
We go a step further: We empower your business. A managed services provider can help you build IT capacity, which is crucial for scaling your business. You can consult your managed services team at any time. We’re happy to help you plan your next steps in a personalized manner. However, before expanding your company, you must ensure that IT problems don’t stifle your growth. Managed IT can prevent issues from getting out of control.
Problems That Managed Services Prevent
More IT equals more IT problems for most businesses. Even though we’re all eager to implement the latest technology and digitize, more complex systems increase the chance of problems. That’s why it’s essential to have a support team handy. The more IT you use, the more support you need. However, hiring an IT person for every possible scenario is impractical and costly. Finding a single person who can handle networking, software, hardware, and cybersecurity is even more challenging.
Those areas are precisely where most problems originate. Networking is more complex now with remote work. Cybersecurity needs to be a top priority at your company; it’s not a matter of if you will be attacked, but when. Software and hardware issues can stop your activity cold. Upgrades and deployments take time and require careful planning lest they become a nightmare. These are just a few of the ways that IT-managed services can support your company.
Cybersecurity Threats
Cybersecurity problems can quickly go from nothing to a massive crisis. Network configuration mistakes open the door for criminals to break into your systems. Spotting these vulnerabilities early is key to preventing attacks. We perform security risk assessments to find these holes and plug them up. However, even when your networks are secure, cybercriminals can still penetrate your defenses by exploiting your workers through malicious emails and phishing attacks. Security awareness training builds your employees’ capacity to prevent attacks.
Nevertheless, even the most secure business needs to invest in immediate response mechanisms. The cost of a data breach can reach well into the millions of dollars, though Managed Service providers can mitigate much of that with a quick response. 24/7 monitoring software can spot suspicious activity and swiftly stop it while also alerting your IT department so they can take immediate action. This protection can monitor email inboxes for attempted attacks and your network and file activity.
Data Management
Speaking of file activity, data management is another area where minor problems can eventually become big headaches. Many times, poor data management occurs as companies fail to plan ahead. Startups and small businesses are especially prone to this. Each organization member may have their own approach to data management, resulting in siloed data. Other members need help to readily access the data they need, and the whole organization’s information is decentralized, making it hard to determine the company’s needs.
Eventually, files get so disorganized that employees start to make mistakes. They need help finding the files they need or accidentally grab an outdated version of a file. Poor data management leeches on the company quietly. We can improve your file management, add additional layers of security to your data, and guide your storage choices so that you always have enough space for your data. We can also coordinate backups so that you can recover from sudden data loss.
Hardware and Software Upgrades
Upgrades need to be carefully planned for everything to go smoothly. Timing is also critical. If your company has a habit of making upgrades whenever needed, managed services can help you plan your upgrades better. Buying components or software as required usually leads to a bloated IT budget. In addition, you might need to upgrade before the release of newer, better components. Knowing when to upgrade and what to buy is vital.
Your managed services can help you identify areas where upgrades would be beneficial. Of course, this depends on your business activity, the number of employees, and future goals. We customize our recommendations for every company to improve day-to-day business.
Technical Issues
Little IT problems will still pop up from time to time. While your own IT department can handle some issues, managed services can also step in to resolve problems remotely. We can create an integrated support ticket system so that your on-site staff and managed services team can work together harmoniously. We also pay attention to the issues that come up. A pattern of problems could indicate a more significant issue we can solve.
For example, frequent internet connection issues might indicate that your network hardware is on its last legs. Recurring issues with corrupt files could indicate hard drive failure on your servers. We’ll identify and handle those problems before they affect your company.
How Managed Services Work With Your Business
Managed IT synergizes with your company by providing remote assistance and cloud-based software support. We can monitor your company’s files and network with software, protecting you from cyber threats. When employees have problems, remote access allows us to help as if we were on-site. And if you do need local support, we’re right around the corner in Arkansas.
Contact Edafio Technology Partners to talk to one of our representatives to learn more about our managed services.
