Driving Efficiency & Powering Innovation
SMart Technology Is Critical in Manufacturing.
Manufacturing companies face a complex mix of challenges—from rising customer expectations and supply chain disruptions to the ongoing need for greater efficiency and innovation. To stay competitive, Salesforce’s Trends in Manufacturing report reveals that 85% of manufacturing leaders believe modernizing their tools and systems is critical for future success. But digital transformation also brings new risks. A survey by NIST found that 88% of small and medium-sized manufacturers (SMMs) feel vulnerable to a cyberattack, yet only 46% have identified cybersecurity threats, and just 36% have conducted a risk assessment. To thrive, manufacturers need an integrated approach—one that strengthens security, connects teams and systems, and delivers real-time insights to drive smarter decisions and sustainable growth.
That’s where Ascend Technologies comes in. We provide manufacturing businesses with a full suite of tailored solutions designed to address these challenges head-on. From robust cybersecurity protection and modern IT infrastructure to advanced Microsoft and Salesforce solutions, we help streamline operations, connect your teams, and enhance productivity. Our goal is to empower your business with the right technology to increase efficiency, reduce risk, and fuel long-term growt
Reliable Technology Solutions for Your Manufacturing Company
Ascend provides the most advanced and reliable technology solutions for your manufacturing business to help you streamline and optimize your production process and supply chains. Here’s why partnering with Ascend can be a game-changer for your manufacturing company:
- Custom Infrastructure Design: Ascend experts build tailored IT infrastructures that align with your manufacturing processes, ensuring optimal performance, reliability, and scalability to support current and future growth.
- Cloud Solutions: Our cloud solutions are designed to fit your unique needs, providing scalable infrastructure, enhanced security, and seamless integration with your existing systems. Whether you’re optimizing operations or enabling remote work, we ensure your cloud environment supports your business goals.
- Top-Tier Cybersecurity: Our cybersecurity experts, with decades of experience and hundreds of certifications in today’s most advanced solutions, bring unmatched expertise to protect your business from evolving threats. Ascend’s security strategy includes AI-powered threat detection, 24/7 Security Operation Centers for real-time monitoring and incident response, and tailored governing policies to name a few.
- Compliance Made Simple: We help you ensure compliance with manufacturing standards like NIST and CMMC by providing tailored vulnerability assessments and audit support. By meeting regulatory requirements, you can avoid fines, strengthen your reputation, and focus on growing your business.
- Streamlined Sales and Operations: By leveraging Salesforce, we customize solutions to improve your supply chain visibility, manage your customer relationships, and optimize your sales processes. From automated workflows and data-driven forecasting to real-time customer insights, our solutions help you deliver more with less effort.
- Enhanced Data-Driven Decision-Making: Our Salesforce and Microsoft integrations empower you to harness real-time data analytics for better decision-making. This helps you improve forecasting, streamline inventory management, and enhance customer satisfaction, giving your business a competitive edge.
The Manufacturing Solutions Process
At Ascend, we have a step-by-step process to ensure that we deliver the best technology solutions for your manufacturing business. Our process begins with an initial assessment of your current systems and operations so that we can identify areas that need improvement. We then develop customized solutions to meet your specific needs. After the implementation of these solutions, we provide ongoing support and monitoring to ensure that our solutions are working properly and evolving with your business.
Chemical Reactions:
Ascend’s Formula for SuccessBy partnering with Ascend, a manufacturing client successfully unified systems and streamlined processes. Through tailored solutions and comprehensive training, we established a single source of truth, leading to improved efficiency, trust, and meaningful reporting across the organization.
Manufacturing | Italy | 200-500 Employees
Elevating Healthcare Operations with Field Service
Since 2011, Ascend has been the trusted Salesforce partner for a leading manufacturer. We seamlessly migrated 1,500 users to a standardized Salesforce org and customized Field Service to support evolving service team objectives. Ongoing enhancements ensure optimal performance, continuously refined in line with user feedback and Salesforce updates.
Manufacturing | North America | 10,000+ Employees
Discover the Power of Salesforce
Discover how Salesforce empowers manufacturers with smarter processes, stronger relationships, and data-driven insights.
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Manufacturing Cloud
Gain complete visibility into sales agreements and demand forecasts. Manufacturing Cloud aligns sales and operations teams, improving account planning, optimizing production, and creating more predictable revenue streams.
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Field Service
Deliver proactive, efficient service in the field. Field Service connects teams with real-time data, optimizes technician scheduling, and ensures faster repairs—maximizing equipment uptime and customer satisfaction.
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Revenue Cloud
Simplify complex pricing, quoting, and contracting. Revenue Cloud helps manufacturers manage CPQ processes, streamline partner rebates, and accelerate deal cycles—boosting margins and driving revenue growth.
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Sales Cloud
Accelerate pipeline and improve seller productivity. Sales Cloud empowers manufacturing sales teams to manage complex accounts, streamline quoting, and close deals faster with automated workflows and AI-driven insights.
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Service Cloud
Deliver fast, connected support that keeps operations running smoothly. Service Cloud enables manufacturers to provide omni-channel service, automate case management, and offer proactive support for customers, distributors, and dealers.
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Experience Cloud
Enhance customer and partner relationships with self-service portals. Experience Cloud gives manufacturers the tools to offer real-time access to orders, warranties, and service requests in a branded, user-friendly digital experience.
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Marketing Cloud
Drive demand and build customer loyalty with personalized campaigns. Marketing Cloud helps manufacturers engage distributors, partners, and customers with targeted messaging and measurable marketing automation.
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Account Engagement
Generate high-quality leads and nurture complex B2B relationships. Account Engagement makes it easier for manufacturers to automate lead generation, score and qualify prospects, and accelerate sales cycles.
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Agentforce
Streamline service operations and boost agent productivity. Agentforce gives manufacturing service teams an intuitive workspace to manage complex cases, track warranties, and resolve field service issues more efficiently.
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CRM Analytics
Unlock actionable insights with AI-powered analytics. CRM Analytics provides manufacturing leaders with real-time dashboards, predictive forecasting, and data-driven decision-making to optimize production and supply chain performance.
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Running on Microsoft Software? Gain Comprehensive Security with Ascend Defend
Unlock the full potential of your investment with Ascend Defend, our comprehensive security package. Many of Microsoft’s security features are already built into your licensing, and with our expert team, we help you activate, manage, and monitor them to ensure you’re getting the most out of what you’re already paying for.
With our 24/7 managed service, you’ll have peace of mind knowing your systems are protected and optimized. Watch our on-demand webinar to see how we make the most of Microsoft’s powerful security tools!
Frequently Asked Questions
What services does Ascend provide for manufacturing businesses?
Ascend provides comprehensive technology solutions specifically tailored to the needs of manufacturing businesses. Our services include cloud solutions, cybersecurity, Salesforce implementations, inventory tracking, digital transformation, and process optimization—all designed to help you streamline operations, improve efficiency, and support business growth.
How do you develop these solutions?
Our process begins with an initial assessment of your current technology landscape to identify areas that need improvement. We then develop customized solutions—whether in infrastructure, cloud, cybersecurity, or business systems like Salesforce—that align with your specific goals and operational needs.
How do you ensure the quality of your services?
We only use top-notch technology and have a team of experts who with years of experience in serving the manufacturing industry. We also provide ongoing support and monitoring to ensure that our solutions are working properly.
Partner with Ascend for Manufacturing Excellence
Ascend is more than just a technology provider; we are your strategic partner for manufacturing excellence. Our comprehensive solutions and expert guidance enable your manufacturing company to achieve increased efficiency, reduced operational risks, and heightened competitiveness in the industry.
Contact us today to explore how Ascend’s tailor-made services—including digital transformation, cloud and cybersecurity solutions, and Salesforce-powered process optimization—can elevate your manufacturing operations and drive your business to new heights.
