manufacturing powered by salesforce
innovation for manufacturers and distributors
With more than a decade of experience working in the manufacturing industry, we prioritize our long-term client relationships and differentiate through innovation. From supply chain optimization to improved customer service, our experts are dedicated to helping you transform your manufacturing operations with Salesforce.
Learn how our Salesforce solutions can elevate your manufacturing processes today.
ERP INTEGRATIONS
Establish accurate data and streamline business processes by integrating Salesforce with your ERP system.
PROCESS IMPROVEMENT AND AUTOMATION
Maintain alignment in interdepartmental communication and processes to avoid bottlenecks and maintain efficiencies.
360-DEGREE CUSTOMER VIEW
Develop a 360-degree customer view to aggregate data from customer touch points, identify white space opportunities, and carry the customer experience across all departments.
salesforce product expertise
INDUSTRY PRODUCTS
successful Salesforce projects completed
customer satisfaction
Salesforce certifications completed
Client success Stories
Project Predictability Boosts Manufacturing Company
Ascend creates a solution to predict & manage a complex internal project tracking process
Equipment Manufacturing
100-500 employees
Midwest
Challenges
- Insufficient project tracking tool
- Absence of approval and escalation processes
- Difficulty in labor scheduling causing over commitment and underutilization of resources
- Lack of visibility into project pipeline
Solution
- Developed a streamlined project tracking solution tailored to client’s business and challenges
- Empowered portfolio manager to track projects, tasks, and budget seamlessly for on-scope deliveries
Outcome
- Achieved reliable labor allocation and forecasting
- Established single source of data for project tracking
- Implemented approval process and task automation
- Created meaningful reporting and dashboards
Ink Manufacturer Finds its Match
Ascend provides strategic growth advice and reduces backlog of Salesforce enhancements
Ink Manufacturing
5,000 -10,000 employees
North America
Challenges
- Lack of trusted partner and internal
Salesforce technical resources - Insufficient day-to-day business process
integration with Salesforce - Inadequate activity process relying on email
- Restricted visibility and collaboration due to
stringent security model configuration
Solution
- Leveraged years of expertise in manufacturing and Salesforce to provide valuable insights
- Achieved significant Salesforce enhancements with a focus on custom solutions including Wallet Share
- Suggested innovative approaches to improve efficiency and better meet their needs while positioning the client to strategically plan for expanding their Salesforce capabilities
Outcome
- Enhanced Salesforce org to align with business processes
- Increased user adoption and efficiencies
- Developed meaningful reporting and dashboards for better decision-making and proactive customer touchpoints
- Ability to better identify white space and competitor information
- Improved Salesforce security model resulting in better visibility and collaboration between business units
featured podcast
Join Julie Brandt and Jayson Schwienebart as they dive into the world of Salesforce, exploring our longstanding partnership in manufacturing and the pursuit of a unified source of truth for ALMACO. Discover how integrating data across operations boosts accuracy, efficiency, and overall customer service effectiveness.
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If you are looking for an experienced Salesforce team that understands your industry, technology, and successful execution, fill out the form to set up a free initial consultation.
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Datasheet: Salesforce Project Services
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